The Membership Manager at Opera Holland Park is responsible for growing and maintaining Opera Holland Park’s body of Members and Supporters who give £75-£300 annually. Working to ambitious targets, they will be responsible for budgeting and forecasting the organisation’s Silver Member (£75), Gold Member (£150) and Envoy (£300) schemes, in addition to the Young Artist Circle (£500-£1,000).
Opera Holland Park is recruiting for several exciting roles in its development department to launch the next stage of its development strategy; a key pillar of the organisation’s growth plans. The roles include: a Membership Manager; a Philanthropy and Major Gifts Manager; and a Development Coordinator.
Working as part of a small and friendly team, these roles offer the opportunity for the successful candidates to shape the future strategy for the organisation, cultivate and steward the company’s loyal body of Members and Supporters, and build on the successes of previous campaigns. These are unique opportunities for the successful candidates to shape the roles to their strengths and build on their previous experience in a flexible and creative team. Supported by a Director of Audiences and Engagement and working closely with the CEO, the department manages a large and loyal membership, many of whom have been part of the ‘OHP Family’ for decades. These roles are crucial to maintaining these close relationships through high quality stewardship and communication, in addition to growing the schemes and cultivating new support.
The Membership Manager at Opera Holland Park is responsible for growing and maintaining Opera Holland Park’s body of Members and Supporters who give £75-£300 annually. Working to ambitious targets, they will be responsible for budgeting and forecasting the organisation’s Silver Member (£75), Gold Member (£150) and Envoy (£300) schemes, in addition to the Young Artists Circle (£500-£1,000).
Organised and self-motivated, they will advance strategies to build loyalty and engagement amongst current Members, and lead campaigns for new Member acquisition and upgrades. The successful candidate will possess strong administration and IT skills in addition to exceptional customer service.
They will work collaboratively with all departments, including the production team on supporter events management, the marketing team on communications and company messaging, and box office and front of house to ensure membership messaging is embedded across all audience touch points.
Day in the life
Every day looks a little bit different, but you might find yourself liaising with donors about their support, creating recruitment and upgrade campaigns, coming up with ideas for supporter events, researching and prospecting new and existing donors, reporting on successful campaigns and income levels, working with the marketing department to create supporter marketing assets and communications, and working with the CEO and Director of Audiences and Engagement to strategise new giving opportunities. During the summer season, you will spend some evenings at the Opera Holland Park Theatre working with your development colleagues to steward our high level donors in our private Supporters Bar.
For more information and how to apply, see the Job Application Pack. If you have any questions about the role, please do not hesitate to contact chloe.bridgen@operahollandpark.com.
Deadline for applications: 29 March 2023 at 10am.
