The Box Office Manager is a central role at Opera Holland Park, managing the sales, ticketing and financial processes of the organisation. They will be responsible for the day-to-day running of the OHP Box Office, coordinating the team, organising rotas and timesheets while maximising box office sales and donations through effective customer service, supervision and training.
With the assistance of The Head of Ticketing, they will oversee the operation of the organisation’s ticketing software (Spektrix); ensure that booking is running smoothly at all times; troubleshoot technical issues and support the wider team in the effective and correct use of customer data. This position is recurring seasonal work that will run from January to August.
Hours
Our Sales Periods are split into two distinct times of year:
Out of Season (January – Mid-May) WFH (in-office available), Four set Days per Week Monday – Thursday, 9:45am – 4pm
In-Season (Mid-May – August) On Site at Opera Holland Park Theatre, Average 4-6 days per week Monday – Saturday 11:45am – 6/8pm (Hours vary dependant on Production Schedule) Occasional Sundays
The post-holder will be expected to fulfill the hours required to do the job, including evening and weekend work during the summer season as needed.
Reports to: Head of Ticketing and Customer Insights
Location Out of Season: WFH / Central London (Earl’s Court/Kensington)
In Season: Holland Park, Kensington
Click here to download the full job description.
Click here to download the application form.
Application
To apply for the role: Please email your completed application pack to info@operahollandpark.com with the subject line ‘Application for Seasonal Box Office Manager’
Closing date: Wednesday 11 December @ 15:00 pm Interviews will take place week commencing 16 December.
